Common Services
24-hour reception
Check-in: from 3:00 PM
Check out: 12:00
Wifi
Pool
Snack Bar
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Common Features
Hair dryer
Bathroom amenities
Iron (subject to availability)
TV
Air-conditioning
Minibar
Safe (at an extra cost)
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Frequently Asked Questions
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General information
Is this an adults-only hotel?
Yeah.
What are the usual check-in and check-out times?
Check-in is from 3:00 PM and check-out is until 12:00 PM.
Does the hotel have air conditioning?
Yes, throughout the hotel.
Does the hotel have parking?
Yes, we have free private parking.
Is there Wi-Fi in the hotel?
Yeah.
How much does late check-out cost?
This must be arranged at reception the day in advance; it is subject to availability and may incur an additional charge.
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Hotel facilities
How many swimming pools are there in the hotel?
We have an outdoor pool, heated all year round (approximately 24°C).
Does the hotel have pool towel service?
Yes, pool towels are provided in the room.
Are sun loungers allowed to be reserved?
Reserving sun loungers is not permitted.
Do you have a spa?
Yes, and as a hotel guest, you receive a discount on the entrance fee to the spa circuit.
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Restoration
What does the all-inclusive package include?
Includes all meals and drinks from the house until 11:00 p.m.
Consumption in restaurants and bars that are not included in the contracted plan.
How and when can I pay them?
They can be charged to your room and paid upon checkout, or paid directly at the point of sale.
What are the restaurant's hours?
Breakfast: 8:00 a.m. - 10:30 a.m.
Lunch: 1:00 p.m. - 3:00 p.m.
Dinner: 7:00 p.m. - 10:00 p.m.
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Rooms
Are there adapted rooms?
We do not have adapted rooms.
What items are in the bathroom?
Hair dryer and bathroom amenities.
Is there a safe in the room? How much does it cost?
Yes, with an additional cost of €2 per day.
Do the rooms have irons?
No, but you can request an iron at reception, subject to availability.
Do the rooms have a kettle?
No, but you can request it at reception, subject to availability.
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Reservations
What is the minimum age to reserve a room?
You must be of legal age (18 years old).
How do I make a reservation for someone else?
You can do so through our website, providing the details of the person who will be staying.
How do I know if my hotel reservation has been successfully confirmed?
You will receive a confirmation email with your reservation details.
Can I cancel a reservation? What fees might this incur?
Yes, but the conditions and possible charges depend on the selected rate.
How do I know if my reservation has been cancelled?
You will receive a cancellation confirmation email.
Can I modify a hotel reservation?
Yes, by contacting our reservations department.
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Extras and celebrations
For special celebrations, anniversaries, etc., is there any special treatment?
Yes, we offer special treatments for celebrations.
What does half board include?
Includes breakfast and dinner; drinks are not included.
What does full board include?
Includes breakfast, lunch, and dinner; drinks are not included.
Where can I find the hotel's phone number and/or email address?
You can contact us at +34 928 546 054 / +34 928 546 055 or at reservas@r2hotels.com.
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