Common Services
Reception: 24 hrs.
Check-in: from 3:00 p.m.
Check out: 12:00h
Early Check-in / Late Check-out (subject to availability and charge)
Free WiFi
Public parking
Doctor (with charge)
Swimming pools and solarium
Accessibility
Laundry (charge applies)
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Common equipment
Air conditioning
Balcony or terrace
Full bathroom
Equipped kitchen
Kitchen utensils
Household Appliances
Satellite TV
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Activities to be contracted at reception
Jameos del Agua Tickets
Timanfaya Park Tickets
Entrances to Cuevas de los Verdes
Tickets to the César Manrique Foundation
River Viewpoint Entrances
Cactus Garden Entrances
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Frequently Asked Questions
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General information
Is this an adults-only accommodation?
Yeah.
What are the usual check-in and check-out times?
Check-in is from 3:00 PM and check-out is until 12:00 PM.
Does the accommodation have air conditioning?
Yes, throughout the hotel.
Does the accommodation have parking?
Yes, we have free private parking.
Is there Wi-Fi at the accommodation?
Yeah.
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Hotel facilities
How many swimming pools are there at the property?
We have an outdoor swimming pool, heated all year round (approx. 24°C).
Does the accommodation have pool towel service?
Yes, pool towels are provided in the room.
Are sun loungers allowed to be reserved?
Reserving sun loungers is not permitted.
Do you have a spa?
Yes, and as a hotel guest, you'll also receive a discount on the price of admission to the spa circuit.
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Restoration
What does the all-inclusive package include?
With the "All Inclusive" package, you can enjoy all meals and drinks until 11:00 p.m. Meal service is available at the R2 Bahía Playa hotel.
How and when can I pay for drinks at restaurants and bars that are not included in my plan?
These drinks can be charged directly to your room and paid for upon checkout, or if you prefer, you can pay directly at the point of sale.
What are the restaurant's hours?
Breakfast is served from 8:00 to 10:00, lunch from 13:00 to 15:00, and dinner from 19:00 to 21:00.
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Rooms and apartments
Are there adapted rooms?
Yes, we have rooms adapted for people with reduced mobility.
What items are in the bathroom?
The bathroom includes free toiletries and a hairdryer.
Is there a safe in the room? How much does it cost?
Yes, each room has a safe; use may incur an additional charge.
Do the rooms have irons?
No, but you can request an iron at reception, subject to availability.
Do the rooms have a kettle?
Yes, the rooms have a kettle.
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Reservations
How much does late check-out cost?
Please inquire at reception; availability is subject to availability and may incur an additional charge.
What is the minimum age to reserve a room?
You must be of legal age (18 years old).
How do I make a reservation for someone else?
You can do so through our website, providing the details of the person who will be staying.
How do I know if my accommodation reservation has been successfully confirmed?
You will receive a confirmation email with your reservation details.
Can I cancel a reservation? What fees might this incur?
Yes, but the conditions and possible charges depend on the selected rate.
How do I know if my reservation has been cancelled?
You will receive a cancellation confirmation email.
Can I modify an accommodation reservation?
Yes, by contacting our reservations department.
Where can I find the accommodation's phone number and/or email address? You can contact us at +34 928 546 054 / +34 928 546 055 or at reservas@r2hotels.com. -
Extras and celebrations
For special celebrations, anniversaries, etc., is there any special treatment?
Yes, we offer special arrangements for celebrations; please let us know in advance.
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