Common Services
24H Reception
Check-in: from 3:00 p.m.
Check out: 12:00h
Early Check-in / Late Check-out (subject to availability and charge)
Swimming pool (heated in winter)
Restaurants and bars (Buffet restaurant, pool bar and rooftop bar)
Gym
Free WiFi
Wake-up service
Cleaning (3 times a week)
Laundry (self-service with charge)
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Common Features
Air conditioning (with individual control)
Safe (charge applies)
Smart TV
Kitchen utensils and appliances
Magnifying mirror
Hair dryer
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Activities to be contracted at reception
Pirate Ship Excursion
Jet skis
Buggy excursion
Dolphin sighting
Car rental
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Frequently Asked Questions
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General information
What are the usual check-in and check-out times?
Check-in is available from 3:00 PM, and check-out is until 12:00 PM.
Does the accommodation have air conditioning?
Yes, the entire property has air conditioning, both in the common areas and in the apartments.
Does the accommodation have parking?
We do not have private parking, but you can easily park on public roads near the accommodation.
Is there Wi-Fi at the accommodation?
Yes, we offer free Wi-Fi in all apartments and common areas.
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Accommodation facilities
How many swimming pools are there at the property?
There is an outdoor pool heated in winter, ideal for relaxing and enjoying the sun.
Are sun loungers allowed to be reserved?
Reservations for sun loungers are not permitted.
Do you have a spa?
R2 Higos Beach Apartments does not have a spa.
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Restoration
What types of regimes are available?
We offer accommodation with breakfast and the option of enjoying the Snack Bar with an à la carte menu between 11:00 a.m. and 6:00 p.m.
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Rooms and apartments
Are there adapted apartments?
Yes, we have apartments adapted for guests with reduced mobility. For more information, please contact our Reservations Department.
What items are in the bathroom?
The bathrooms include free toiletries, towels, and a hairdryer.
Is there a safe in the apartment? How much does it cost?
No information is provided regarding the safe. We suggest you ask directly at reception.
Do the apartments have irons?
No, but you can request it at reception.
What kind of appliances do the apartments have?
The apartments include a refrigerator, microwave, and equipped kitchen for preparing your meals.
Are there high chairs for children? How can I get one?
Yes, high chairs are available upon request. Please let us know in advance to ensure availability.
Do the rooms have a kettle?
There is no mention of the apartments having a kettle.
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Reservations
How much does late check-out cost?
Late checkouts are subject to availability and may incur an additional charge. Please inquire at reception for details.
What is the minimum age to reserve an apartment?
The minimum age to book is 18 years.
How do I make a reservation for someone else?
You can make the reservation on behalf of the other person, providing their information during the process.
How do I know if my accommodation reservation has been successfully confirmed?
You will receive a confirmation email with your reservation details.
Can I cancel a reservation? What fees might this incur?
Yes, you can cancel your reservation. Any charges will depend on the specific terms and conditions indicated when booking.
How do I know if my reservation has been cancelled?
You will receive an email confirming the cancellation.
Can I modify an accommodation reservation?
Yes, you can modify your reservation, subject to availability.
Where can I find the accommodation's phone number and/or email address?
You can contact us at +34 928 546 054/055 or via email at reservas@r2hotels.com.
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