Common Services
24H Reception
Check-in: from 3:00 p.m.
Check out: 12:00h
Early Check-in / Late Check-out (subject to availability and charge)
Spa (charge applies)
WiFi
Accessibility
Cleaning every day
Laundry (upon request and with charge)
Gym
Miniclub and playground
Sun terrace
Restaurants and bars (buffet restaurant, lobby bar and pool bar)
Heated outdoor pool
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Common Features
Minibar (empty)
Hair dryer
Smart TV
Safe (charge applies)
Air-conditioning
Magnifying mirror
Full bathroom with shower
Furnished balcony or terrace
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Frequently Asked Questions
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General information
Is this an adults-only hotel?
No, the R2 Buganvilla Hotel & Spa is a family hotel that welcomes guests of all ages.
What are the usual check-in and check-out times?
Check-in is usually from 3:00 PM and check-out is until 12:00 PM.
Does the hotel have air conditioning?
Yes, all rooms and common areas of the hotel have air conditioning for your comfort.
Does the hotel have parking?
The hotel does not have its own parking, but public parking is available nearby.
Is there Wi-Fi in the hotel?
Yes, we offer free Wi-Fi throughout the hotel, including in our rooms and common areas.
How much does late check-out cost?
Late check-out is subject to availability and may incur an additional charge.
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Hotel facilities
How many swimming pools are there in the hotel?
The hotel has an outdoor pool heated in winter and a separate children's pool, also heated in winter.
Are sun loungers allowed to be reserved?
Reserving sun loungers is not permitted.
Do you have a spa?
Yes, we have a spa with various facilities and treatments for your relaxation.
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Restoration
What does the all-inclusive package include?
The all-inclusive package includes meals at the buffet restaurant and selected drinks at the hotel bars.
Consumption in restaurants and bars that are not included in the contracted plan.
How and when can I pay them?
Additional drinks can be paid for immediately or charged to your room for payment at the end of your stay.
What are the restaurant's hours?
Hours may vary, but breakfast is generally from 7:30 to 10:00, lunch from 1:00 to 3:00, and dinner from 6:30 to 9:30.
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Rooms
Are there adapted rooms?
Yes, we have rooms adapted for people with reduced mobility.
What items are in the bathroom?
The bathrooms are equipped with free toiletries, a hairdryer, and towels.
Is there a safe in the room? How much does it cost?
Yes, all rooms have a safe.
Do the rooms have irons?
No, but you can request an iron at reception.
Do the rooms have a kettle?
No, the rooms do not have a kettle.
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Reservations
What is the minimum age to reserve a room?
The minimum age to book is 18 years.
How do I make a reservation for someone else?
You can make the reservation on behalf of the other person, providing their information during the reservation process.
How do I know if my hotel reservation has been successfully confirmed?
You will receive a confirmation email with your reservation details.
Can I cancel a reservation? What fees might this incur?
Yes, you can cancel your reservation, but the fees will depend on the cancellation policy specific to your reservation.
How do I know if my reservation has been cancelled?
You will receive a cancellation confirmation email.
Can I modify a hotel reservation?
Yes, you can modify your reservation, subject to availability.
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Extras and celebrations
For special celebrations, anniversaries, etc., is there any special treatment?
Yes, we offer special packages for celebrations.
What does half board include?
Half board includes breakfast and dinner in the buffet restaurant.
What does full board include?
Full board includes breakfast, lunch and dinner in the buffet restaurant.
Where can I find the hotel's phone number and/or email address?
You can contact us at +34 928 546 054 or via email at reservas@r2hotels.com.
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