What are the check-in and check-out times?
Check-in is from 15:00 and check-out is until 12:00.

What is the minimum age to stay at the hotel?
The minimum age to stay at the hotel is 18 years old.

Does the hotel offer a 24-hour front desk?
Yes, our front desk is open 24 hours a day.

Does the hotel have free Wi-Fi throughout the complex?
Yes, we offer free Wi-Fi throughout the complex.

Are pets allowed at the hotel?
No, unfortunately, pets are not allowed at the hotel.

What type of board is offered at the hotel?
We offer an all-inclusive service.

Can early check-in and late check-out be requested?
Yes, we offer early check-in and late check-out at an additional cost and subject to availability.

Does the hotel have air conditioning?
Yes, all our rooms are equipped with air conditioning.

Does the hotel have parking?
Yes, there are public parking areas in the vicinity of the hotel.

Does the hotel have a spa and gym?
Yes, we have a spa with a circuit and treatments for an additional fee, as well as a fully equipped gym.

Are Balinese beds available at the hotel?
Yes, we have Balinese beds for our guests' enjoyment, available by prior reservation and at an additional cost.

How many pools does the hotel have and are any heated?
We have two pools, including one that is heated.

Are there live shows at the hotel?
Yes, we offer live shows for our guests' entertainment. The shows vary by season, so we recommend asking at the reception what entertainment will be available during your stay.

Does the hotel have different bars and restaurants?
Yes, we have several bars and a buffet restaurant. Depending on the season, we also offer à la carte dinners. For more information on dates, reservations, and prices, please check at the hotel reception.

Are there rooms adapted for people with reduced mobility?
Yes, we have rooms adapted for people with reduced mobility.

How can I manage my booking if I want to make any changes, modifications or cancellations?
To make changes, modifications or cancellations to your booking, please contact our reservations department. Modifications will be subject to the conditions of your booking. Reservations department contact: +34 928 546 054 or reservas@r2hotels.com.

Does the hotel offer event rooms?
We do not have specific event rooms, but events can be held in our nightclub, which can be transformed for various events.